Privacy Policy
Last update: 29.04.2026
We (also referred to as "We", "Us" or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy is intended to inform you about how we collect and store the information you provide through the website Vive Creditholm (the "Website").
These principles will be upheld:
To be transparent about how we collect and process your personal information:
We want you to be able to make informed choices about the use and processing of Personal Data. That is why we created our website. To support this, we use various methods and procedures to provide you with relevant information about the use of Personal Data.
If we believe you need specific details, we will provide that information at the appropriate date and time.
We are happy to answer any questions you may have and provide any clarifications you require regarding any limitations imposed by law. You can reach us by email at the address below: info@vive-creditholm.com
Personal Data will only be used for the purposes set out in the Policy.
We may process Personal Data for various purposes, including providing you with the website, connecting you with third-party trading platforms (the 'Services'), improving the site, protecting our rights and interests, supporting the maintenance and delivery of the Services, complying with regulatory or legal obligations, and carrying out administrative and business activities that support the delivery and use of the Services.
Personal Data is also processed by us to better understand your preferences and needs.
To use important tools to protect your rights regarding Personal Data:
To help you exercise your rights, we have dedicated significant resources. Contact Us at any time to request Personal Data about your personal data. We will modify or delete it, stop using it for specific or general purposes, and transfer the information to you or to an outside party. We will do our best to accommodate your requests.
Protect your Personal Data:
While we cannot guarantee the complete security of your Personal Data, we can assure you that we will continue using a range of methods and techniques to help protect your Personal Data.
Our Privacy and Security Policy is complete.
1. The Scope?
This policy describes the types of Personal Data the Company collects from natural persons and how it processes, shares with third parties, secures, and otherwise handles that data.
This Policy applies to information related to an identified or identifiable natural person. An identifiable natural person is someone who can be identified directly or through a combination of additional information we have or can access.
The Policy defines "processing" as a process involving the use or collection of Personal Data. This includes the management, structuring, and storage of Personal Data.
Our services are intended for general audiences and are not designed for anyone under the age of 18. We do not knowingly seek or collect information from any person younger than 18 years old. We do not knowingly allow such persons to use our services. We will erase any information we discover about children as quickly as we can if we learn of it.
2. What Personal Data Do We Have About You?
When you access our services and channels or visit our website, we collect Personal Data. In some cases, we may ask for your Personal Data. In other cases, we collect your Personal Data by analysing your use of our Services or service channels, or by receiving your information from third-party partners.
3. There is no requirement to provide personal information to the company or explain the consequences.
However, you are not required to provide Us with any personal Data. In some circumstances, however, you may choose not to provide Us with certain Personal Data. This may prevent Us from providing the Services or prevent users from accessing the website.
4. What types of Personal Data can We collect? When you visit our website, we collect the following personal information:
This includes information about your online activity log, traffic data (including IP address, the date of access, the time of access, and the date of access), the language you used, software crash logs, the type of browser used, as well as information about the device you utilized. The information we collect is not private information and cannot be used to identify you.
Personal Data We receive from you: any personal data you choose to provide to Us when you connect with a third-party online trading platform through Us.
Personal information you provide specifically to third-party platforms to facilitate trade: this information includes your full name, address, phone number, and email address.
5. The legal basis and reasons for processing Personal Data
Your Personal Data is processed by the Company for the purposes described in this section, and in accordance with the applicable legal basis.
Without a legal basis, the Company cannot use your Personal Data. The legal grounds on which the Company may process your Personal Data:
- You have consented to the processing of your Personal Data for one or more reasons. This applies when you submit personal information through the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may require processing to meet their legitimate interests. For example, this may be necessary to improve Our Services or defend legal claims.
- Processing is required to comply with a legal obligation.
Contact us by email for more information about the processing required to protect legitimate interests.
Below is a list of reasons and legal bases for which we may use the information you provide to us. Personal Data.
Scope
Legal Basis
To provide your personal information to third parties at your request to access digital trading
If you request it, we may ask for your Personal Data to share it with third-party companies.
You have consented to the processing of your Personal Data for one or more reasons.
2. To respond to your requests, questions, or concerns
Personal Data is necessary to help answer any questions you may have regarding the Services.
The legitimate interests of the Company or those of a third party need to be processed.
3. To comply with any legal, administrative or judicial obligation, Personal Data is processed to meet legal requirements.
Processing is required to meet legal obligations.
4. To improve Our Services Personal
Data may be used by us to improve Our Services. This includes, among other things, crash or malfunction reports we collect in connection with the Services.
The Company’s legitimate interests or those of a third party need to be processed.
5. To prevent fraud and misuse of Our Services
The legitimate interests of the Company or of a third party need to be processed.
6. To carry out and manage activities aligned with the requirements of Our Services
These activities include back-office functions, business development efforts, strategic decision-making, oversight mechanisms, etc.
The Company’s legitimate interests or those of a third party need to be processed.
7. To conduct analyses, including statistical analysis
To make decisions on different matters, we use a range of analytical techniques (including statistical methods).
The Company’s legitimate interests or those of a third party need to be processed.
8. To protect our assets, rights, and interests, as well as those of third parties We have developed HTML0 to establish and defend legal claims
We may process Personal Data to protect our rights, interests, and assets, or those of third parties, in compliance with applicable laws, regulations, agreements, and any conditions, terms, or policies.
The Company’s legitimate interests or those of a third party need to be processed.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with third-party companies that provide services to us, such as hosting and storage providers, IP address information services, and user experience analysis.
You may also ask us to provide specific Personal Data about you to third-party trading platforms. In these cases, we will provide the Personal Data you have given us to those third-party trading platforms. The use of your Personal Data will be subject to their privacy policies. Your Personal Data may be shared with multiple trading platforms.
The Company may also share Personal Data with affiliated entities or business partners. This may provide the Company with the resources it needs to enhance and improve the products and services it offers to its customers.
If necessary to protect the rights of third parties or assets, the Company may disclose Personal Data to regulatory, local, or other official authorities.
We may also share Personal Data about you with potential investors, buyers, or lenders to the Company or any other company in the group in the event that such a transaction takes place (including the transfer or sale of assets belonging to the Company or any other company within the group) or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business within the group.
7. Cookies and third-party services
Third-party services, such as advertising providers on our website or analytics companies, may be used. These companies may also use cookies or other technologies.
Cookies are small text files placed on your device each time you visit or access the website. Cookies are used to collect information about your preferences and browsing habits to improve your user experience, remember your preferences, and personalize the products and services you may enjoy. Cookies are also used for statistics and analytics.
Certain cookies we may use are session cookies. They are temporarily downloaded to your device and remain for a short period of time until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period of time after you close your browser. They are used to help the Website identify you as a returning user and allow users to return to the website.
Types of Cookies:
They may be used by us according to their purpose:
Cookie type
Cookies are essential
Scope
These cookies are necessary to let you access the features you've requested and navigate our website. Cookies are used to deliver the information, products and services you have asked us for.
They are required for your device to download and stream data. This allows you to move around the website, use its features, and return to pages you've previously visited.
Additional Information
Cookies collect Personal Data, such as your username and the date of your last login, to confirm that you are logged in to the site. They are deleted when you close your web browser (session Cookies).
Cookie type
Functionality Cookies
Scope
Cookies allow us to recognize you whenever you visit our site and to save your settings and preferences.
Additional Information
Cookies collect Personal Data, such as your username and the date of your last login, to confirm that you are logged in to the site. They are deleted once you close your web browser (session Cookies).
Cookie type
Cookies for performance
Scope
Cookies are used to collect statistical data about the site's performance and help improve it. They also allow Us to analyze our website.
Additional Information
Cookies store anonymous data that is not associated with any identified or identifiable natural person. They can be removed when you close your browser. Other cookies remain valid indefinitely.
Cookies are blocked or have been removed
To manage or delete cookies, you need to change your browser settings. Below are links to guide you through the process for some of the most widely used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that some or all of the Website's functions and features may not work as you expect if this happens.
ONLINE TRACKING NOTICE
This service does not currently support do-not-track signals.
8. The retention of your personal data
The Company will retain your Personal Data for as long as necessary to fulfill the purpose of processing it, as described in this Policy, or for longer periods as permitted by applicable law, regulations, policies, and orders.
We'll share your information with third-party trading platforms for a period of 12 months. If you agree to this, we will continue sharing your data for an additional 12 months.
We regularly review the Personal Data we retain to ensure it is no longer needed.
9. Transfers of personal information to third countries or international organisations
Your personal information may be transferred to other countries (i.e. your personal data may be sent to a third country (i.e. a country other than the one in which you reside) or to international organizations). The Company takes all necessary steps to protect the Personal Data you provide and to ensure that data users are able to exercise their rights and access effective legal remedies.
These protections and safeguards are available to all residents of the EEA (European Economic Area).
- Transfer to a third country or international organisation that the EU Commission has determined provides adequate protection for Personal Data transferred to it in accordance with article 45(3) of Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016. (the "GDPR")
- The transfer is made pursuant to a legally binding, enforceable agreement between public entities or authorities within Article 46(2)(a).
- The transfer was carried out in accordance with standard data protection clauses adopted by the EU Commission under Article 46(2)(c) of the GDPR. The clauses adopted by the EU Commission are available at https://ec.europa.eu/info/law/law-topic/data-protection/data-transfers-outside-eu/model-contracts-transfer-personal-data-third-countries_en.
The Company can provide information on the security measures it uses to protect your Personal Data transferred to third-party countries or international organisations. Please send an email to info@wealthwaydigital.uk
10. Protection of Personal Data
We have taken appropriate organizational and technical measures to protect Personal Data. This includes preventing the accidental or unlawful destruction, loss, or alteration of Personal Data.
We cannot guarantee or warrant that the security of your Personal Data will be maintained without error. We also cannot be held responsible for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, any Personal Data disclosed due to transmission errors, unauthorized access by a third party, or any other cause beyond our control.
In the event of legal obligations or other circumstances beyond our control, we may be required to provide Personal Data concerning you to third parties, such as public authorities. We cannot control the security provided for your Personal Data by third parties in these situations.
Personal Data cannot be transferred over the web in a completely safe way. The Company cannot ensure the security of Personal Data you transmit to Us through the internet.
11. Hyperlinks to third-party websites
Links to third-party sites and applications are available on the website. These sites and applications are not under the Company's supervision. We are not responsible for the collection or processing of Personal Data by these websites or apps. This Policy does not apply to actions taken through those sites or apps.
When you visit any third-party website or app, we recommend reading their privacy policies before deciding to access or use their apps. We also recommend that you provide them with any Personal Data.
12. Changes to this Policy
When you visit any third-party websites or apps, we recommend reading their privacy policies before deciding to access or use them. We also suggest providing them with any Personal Data.
13. Your rights regarding your personal information
You have the right to ask us to confirm whether Personal Data about you is being collected, to correct any errors, and to delete any Personal Data that is not required by Us. You may also restrict certain types of processing of personal information.
If you are a resident of the EEA, please refer to this page:
These rights are available to you regarding the information you provide in relation to your Personal Data. You may exercise your rights by sending an email to the address below.
Access rights
The Company is able to confirm whether Personal Data about you is being processed. If it is, you are able to access your Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. The data will be made available electronically, if you request it.
The right to access Personal Data must not conflict with the rights and freedoms of others. If the request would be detrimental to the rights and freedoms of another person, the Company may refuse to comply with the request or limit its ability to fulfill it.
Right to rectification
The Company is entitled to correct inaccurate Personal Data. You are entitled to request that any incomplete Personal Data concerning you be corrected, taking into account the purpose of the processing.
Right to Erasure
The following reasons apply: (a) Personal Data are no longer required for the purpose for which they were collected or processed; (b) You withdraw consent and there is no legal basis for processing; (c) You object at any time, for a reason specific to your situation, to the processing of Personal Data about yourself that is based on legitimate interests pursued either by Us or by a third party; (e) Personal Data are unlawfully processed or f) Personal Data must be removed to meet the lawful obligation of the company.
This right does not apply where processing is necessary (a) to fulfill an obligation imposed by law that requires processing under European Union law or Member State law; or (b), to establish, exercise or defend legal rights.
Processing restrictions
If you are concerned about the accuracy of your Personal Data, you can ask the Company to limit the processing of your Personal Data.
If you request that Personal Data be restricted, it may only be stored if you give consent or in order to establish, exercise or defend legal rights, or to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a Member State.
Right to data portability
If the processing is carried out by an automated system and is based on consent or a contract to which you are a party, you have the legal right to review the Personal Data you have provided to the Company.
You are entitled to request that your Personal Data be transferred directly from the Company to another controller, if technically feasible. The rights you have under the right of erasure do not change by exercising your right to data portability. The right to data portability does not interfere with the rights or freedoms of anyone else.
Right to challenge
You have the right to object at any time to any use of Personal Data concerning you that is based on legitimate interests pursued by the Company or a third party. This includes profiling based solely on those legitimate interests. If we are able to establish compelling legitimate grounds for processing Personal Data, we may continue doing so unless you can show that your rights, freedoms, or interests override those grounds, or where processing is for the establishment, exercise or defense of legal rights.
Concerning direct marketing You have the right at any time to object to the processing of Personal Data concerning you.
Right to refuse consent
You may withdraw your consent for Us to process Personal Data about you at anytime. This will not affect the legality of any processing based on your consent before it was withdrawn.
You are entitled to lodge a complaint with the relevant supervisory authority.
You may lodge a complaint with a supervisory authority established by a member state to protect the fundamental rights of individuals in relation to the processing of Personal Data within the European Union.
The laws of the European Union and Member States may limit your rights in relation to Personal Data concerning you, as detailed in this section 13.
We will provide you with the information requested under the rights set out in section 13 of this agreement within a month of receiving your request. This period may be extended by up to two months, if needed depending on the nature of the request and the number of requests. Within one month after receiving your request, we will notify you of any extension, as well as the reasons for it.
As long as it is not contrary to the provisions of section 13 of the law, the information you request under your rights in section 13 will be provided free of charge. If the request is unjustified or excessive, particularly if repeated, We may charge a reasonable amount to cover the administrative costs of providing the information or taking the requested action. We may also decline to act.
If we have doubts regarding the identity of the person who submitted your request, the Company may ask for further information.